Testimonials

Imelda, thank you for your visit last week, and for all the detailed quality feedback in your report. The level of knowledge, experience and attention to detail you demonstrate in your feedback is remarkable. As I mentioned to you on the day, we get more from you spending a day with us than several of us going on any number of courses, so it really is a very valuable exercise.'

- Headteacher (SEMH School, Greater Manchester - July 2021)

Sharper systems are in place to record what pupils know already and what support is required for them to improve their rates of progress…because of meticulous record-keeping and much improved assessment that is accurate, teachers and teaching assistants are able to plan activities and appropriate interventions resulting in children receiving the support they need both from in school and from outside agencies.

- Extract from the 2014 and 2015 Ofsted reports about a school Imelda supported locally as SENDCo

Sept 2022- DSL Training

'Thank you so much, Imelda- superb training yet again. Very informative and I feel well-equipped to share back in school' Church Drive Primary, DHT

July 2022- DSL Training

'Knowledge was a excellent with up-to-date information shared fantastically'

Our Academy was in great need of improvement in regards to safeguarding and child protection, and being under special measures, was urging the Senior Leadership Team to act and demonstrate improvement rapidly. Working with Imelda, Positive Resolution Plus, has giving us an opportunity to rely on a "critical friend" able to challenge our thinking and practice in order to provide a better provision for all our pupils. The input from Imelda has been scrutinised by OFSTED and judged as an excellent partner for the school.

- Mounir Meghalsi, DSL (Calthorpe Academy, Birmingham - Nov 2017)

Imelda Spencer is a dedicated and inspirational safeguarding trainer, who ensures that all who attend her training sessions feel fully equipped to handle any issues related to safeguarding. Imelda has been able to successfully adapt her training for the virtual world. Staff at my school all commented on how interactive and supportive they found our recent safeguarding refresher training. Imelda is definitely a 'go to person' for any matters related to safeguarding.

- Chris Mervyn, Headteacher (Brackenwood Infant School - Sep 2020)

July 2022- DSL Training

'This is more comprehensive than online courses. Really informative. Local information given was really helpful'

The 'Whole School Awareness' Safeguarding Training provided by Positive Resolutions Plus has been considered the most up to date, in depth and appropriate training received by our staff. The course provided information about different areas of abuse, procedures for recording and referring incidents and concerns. Imelda’s knowledge of our LA and being able to link information to WSCB was highly beneficial. Suggestions made to us as a school about how to improve our practise were practical and quick to put into place. Teachers, TAs and lunchtime staff were trained in a friendly, professional manner; the information shared with them was clear and feedback from them was that they felt equipped to cope with situations that may arise with increased confidence.

- Gill Knapton, Deputy Headteacher (Brookdale Primary - Jan 2016)

The number of children requiring emotional support has significantly increased over the last few years and continues to do so. It is, therefore, extremely reassuring to be able to call on the expertise of Imelda Spencer, knowing that not only will she be able to work with a child as soon after referral but also that, as a result of the work she does, the child will be far better equipped to deal with the issues (s)he is facing. In short, Imelda is an essential member of our safeguarding team.

- Adrian Martin, Headteacher (Greasby Junior School)

'Thorough refresher that updated knowledge about changes to KCSIE excellently'

-DHT and DDSL, Wirral School Oct 2021

'Clear and thorough information shared. Lots of good opportunities for professional dialogue'.

- DSL, Feb 2022 DSL Course

Evaluation Question:'Did the course fulfil your training requirements?

Answer: 'Absolutely? Very thorough-thank you'

- DSL, Feb 2022 DSL Course

'The course was detailed and extensive in sharing of information. Aspects of safeguarding which I knew have been highlighted and explained in detail. I was aware of safeguarding and all its aspects but am more aware of the 'minefield' it opens to'

-Whole School Safeguarding Training Attendee Feb 2022

Mrs Spencer has excellent Safeguarding knowledge and has successfully supported our school in her role as an independent Family Support Worker. We have engaged her services in this capacity on a Service Level Agreement for the past four years.

- Headteacher, Irby Primary

Great to have updates in an engaging interactive way. A really useful day - thank you. (DSL Training - Sept 2019)

An informative session, well presented and relevant.

(DSL Training - Sept 2019)

Thank you for an excellent course that gives me a better understanding of what happens when a referral has been made.

(DSL Training - Jan 2019)

Thank you for delivering this information so well and keeping us engaged.

(Whole School Safeguarding Awareness Ss Peter and Paul, Wirral - Sept 2019)

The training was very informative and a good insight into all aspects of safeguarding.

(Whole School Safeguarding Awareness Ss Peter and Paul, Wirral - Sept 2019)

The delivery of training was very informative yet delivered sensitively.

(Bespoke Whole School Training, Pensby Primary - Sept 2019)

An informative safeguarding course with clear guidance. Thank you.

(Whole School Safeguarding Awareness Course - Sept 2019)

Whole School Awareness Safeguarding Course delegates - Jan 2016

I feel really ‘up to date’ with safeguarding and providing the care and vigilance my pupils deserve.

- Mrs K

(The course Jan 2016) was particularly useful in relation to new Wirral procedures.

- Mrs B

As a student, it was all new to me and hoping now I am more aware of what to do in my future career and apply it if needed.

- Miss H

'Very informative- added to my skills set and confidence levels'

(Diocese of Chester, Governor Training - Nov 2018)

'Thank you for a valuable, insightful training in safeguarding, it's been very interesting.

(Diocese of Chester, Governor Training - Nov 2018)

The level of care is an outstanding feature of this school. This is a place where every child is valued and kept safe. This sets all children a good example and helps them to live up to 'Joy through Respect'. Staff know children exceptionally well and relationships are excellent. Child protection procedures are robust. There are regular, thorough assessments of each child's progress during the year. This close monitoring ensures that the specific learning needs of every pupil are met. Well-targeted support from teaching assistants is particularly effective. (Ofsted Dec 2008)

The headteacher provides a clear, strong direction for the school and is very ably supported by his senior management team in the successful drive to maintain and improve the high standards already achieved. Rigorous systems to check on pupils' progress and to identify any emerging underachievement or relative weaknesses in provision are very effective in bringing about swift action leading to good improvement. (Ofsted Oct 2005)

- Ofsted reports for the school Imelda was in post as SENDCo

A very good delivery. Authoritative but empathetic.

(Whole School Safeguarding Awareness, St Anselm's College, Wirral - Sept 2019)

Very clear and honest training to the point. Thank you.

(Whole School Safeguarding Awareness, St Anselm's College, Wirral)

Thank you for a very informative and in-depth training session.

(Safeguarding Training, Overchurch Junior Whole School - Jan 2019)

Great- obviously a highly skilled and passionate trainer.

(Governor Training, Heswall Primary - Oct 2018)

Most useful course I have been on as a governor, lots of updated knowledge and signposting to resources.

(Diocese of Chester, Governor Training - Nov 2018)

'Very eye-opening, and I thought I knew a lot about safeguarding'

(Diocese of Chester, Governor Training - Nov 2018)

'Very thorough and relevant course. Inputs updated to take into account current changes- very useful'

(Diocese of Chester, Governor Training - Nov 2018)

Positive Resolutions Plus is now an integral part of our safeguarding procedure within school. The face-to-face support, expert advice and bespoke training has transformed the way we manage concerns about our pupils. As Head, I have peace of mind that I’m providing the very best support for my most vulnerable children.

- Mr Burrows, Dawpool CE Primary School.

As a retired HT, it was a great update and refresher and will help me as a Governor to support our team and children. A very informative day, Imelda, and I wish you had been around when I was a HT.

- DSL training: Governor and retired Headteacher of a Wirral Primary School June 2022

I have been attending child protection trainings for over twenty years, and this has been the most comprehensive, informative, and worthwhile by a measurable margin.

- David Waddington PGCE (Evaluation of Whole School Safeguarding Training at Heswall Primary, Wirral - Oct 2018)

Thank you - very useful, informative, well paced and extremely well-delivered.

(Governor Training, Heswall Primary - Oct 2018)

The course was extremely well presented and sensitive areas were covered professionally but to the point.

- SD, Teaching Assistant (Church Drive Primary School, Wirral - Oct 2017) Delegate on Whole School Basic Safeguarding Training

Imelda, thank you for delivering a detailed and informative programme. Staff feedback was positive and felt that I had provided them with valuable information.

- Headteacher (3 Hour Whole School Basic Safeguarding Training, Church Drive Primary School, Wirral - Oct 2017)

What was effective about the course-‘rating the ‘seriousness’ of situations about how concerned we should be and the discussion section.

- Miss W

The information was clearly linked to current legislation/procedures for Wirral; Imelda created an ethos/atmosphere of trust/respect for sharing within the training session.

- Mrs G

I am more aware of the symptoms of abuse; am confident as to the procedures and more aware of the wider issues and the law as a whole.

- Mr E